Conversational AI has seen a dramatic shift in how we can engage with our customers and colleagues and meet them on the platforms they are using, anytime. Understanding these capabilities and how to implement intelligent agent solutions is rapidly becoming essential.
This hands-on workshop gives you the core skills you need to build engaging conversational applications, across a range of platforms including web chat, messaging apps and telephony – all powered by Microsoft’s Conversational AI tools, Power Virtual Agents and Bot Framework Composer.
The workshop is very hands-on and at the end you will have developed an intelligent assistant that understand natural language, understand speech, simply customer engagement with process automation, respond to questions, and even speak with a super realistic voice.
After the workshop, you will know how to use Power Virtual Agents, part of the Power Platform, along with the powerful Bot Framework Composer and have hands-on experience implementing your own virtual agent!
The Conversational AI revolution is here, and you can be part of it!
You will learn:
- Microsoft Power Virtual Agents and the broader Conversational AI platform and how to use it to build an intelligent bot!
- How to surface your bot on multiple platforms
- How to handle more complex conversation, including context switching
- How to integrate your bot with your data and 3rd party systems
Attendee Laptop Requirements: